Agent (Producer)

An agent is an individual who sells and services insurance policies. An agent can work:

  • For only one insurance company (direct or career agent).
  • For any insurance company and sell the policies of more than one insurer.
Actual Cash Value

Actual cash value of property is calculated based on what it would cost to replace the property today with materials of like kind and quality minus the amount that reflects depreciation (a loss in value as an item ages) and economic obsolescence.


A broker is an insurance sales person who works with agents and insurance companies to find insurance for a customer. (A broker works in the interest of the client, not the insurance company.)

Casualty Insurance

Casualty insurance is insurance related to the losses caused by injuries to persons or for damage to property of others for which the insured is legally liable.


A claim is a person's request for payment by an insurer for a loss covered under a policy. As a Farm Bureau Insurance customer, your claims to our company are "first-party claims." Claims made by one person against another person's insurance company are known as "third-party claims."

Collision Coverage

Collision coverage is optional vehicle insurance that covers damage to your car caused by collision with another car or object, or by your car rolling over. If you have a car loan, collision coverage may be required by the lienholder.

Other than Collision Coverage

Other than collision coverage is optional automobile insurance that pays for damage to your car caused by something other than a collision or a vehicle rollover, including fire, theft, vandalism, flood or hail. This coverage is frequently required if you have a car loan.


Conditions are part of your insurance policy that list your obligations and those of your insurance company in order for the policy to be in effect.


The deductible is the amount of money that you agree to pay per claim or per accident. This amount is subtracted from the total amount paid by your insurer. For example: if you file a claim for $500 and your deductible is $100, you pay $100 and your insurance company will pay $400. The higher the deductible, the lower your payment will be for the policy, but the more you will have to pay out of your pocket if you file a claim.

Insurance Department

The Insurance Department is a state agency that enforces rules for insurance businesses in each state. This department is a valuable source of information about all types of insurance. The agency also handles consumer inquiries and complaints.

Insurance Company

An insurance company (or insurer) is a company that agrees to pay all covered claims that may arise under your policy in exchange for a fee (known as a premium).


Liability is a legally enforceable financial obligation.

Liability Coverage

Liability coverage is insurance that pays other people's losses that you have caused unintentionally or through negligence. Types of liability insurance include:

  • Bodily injury liability coverage – pays the medical costs of others and your legal defense costs if your car injures or kills someone.
  • Property damage liability coverage – pays the claims against you if you damage someone else's car or property.

Negligence is a failure by you or another to exercise a generally acceptable level of care and caution.

Policy Period

Your policy period is the length of time your insurance contract (or policy) lasts.


A policyholder is the person who purchased the insurance policy.


The premium is the amount you pay for your insurance coverage. Your premium is typically paid once per coverage period or with a down payment and scheduled installment payments.

Proof of Loss

Proof of loss is documentation that you give to the insurer to support your request for payment of losses. Farm Bureau Insurance and other insurance companies use these documents to determine whether and how much to pay. (Examples: written repair estimates from auto body shops and police reports.)

Uninsured Motorist Coverage

Uninsured motorist coverage is insurance that you purchase, which pays for your costs resulting from an accident involving a hit-and-run driver or a driver who does not have insurance.