Keeping the Farm Bureau Insurance Promise

The mission of Farm Bureau Insurance is to care for our customers when they need us most. We made a promise to our policyholders to be there during their time of need. And although Coronavirus is a catastrophe different than most, we know our communities need relief now more than ever. We are grateful to our healthcare providers, law enforcement officers, emergency responders, utility companies, and so many other essential organizations. We are especially thankful to our farmers that provide our food and fiber. In turn, we stand ready to do our part to provide not only insurance services, but also financial relief to our families and communities in this time of crisis.

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Promise to Give: Special Premium Credit

During 2020, a one-time credit was applied to all personal auto policyholders. The special credit was based on 15% of two months auto premium paid for each vehicle covered — an estimated value of about $30 million. 

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A Promise to Serve: Feeding Families

Farm Bureau Insurance is more than an insurance company. Policyholders are also members of the Farm Bureau Federation, the heart of the organization with a long-history of serving the agriculture community. Farming families work tirelessly to put food on our tables. In honor of their work and with so many struggling more than ever to feed their families, the Farm Bureau Insurance companies donated $2.3 million to local food banks across the six-state operation. See photos from the more than 50 food bank donation check presentations made across South Carolina.

Connect Virtually or by Phone!

There are a number of ways you can do business with us without ever leaving home.

  • Access your account online, where you can make a payment, file a claim, view your policies, and connect with your local Farm Bureau Insurance agent.
  • Download the Farm Bureau Insurance MOBILE agent app on Google Play or the App Store.
  • Call 1-800-799-7500 to reach a customer service representative.
  • Search for your local Farm Bureau Insurance agent and connect by phone or email.

Visiting Your Local Office

Your local Farm Bureau Insurance office is open for business, but we are doing all we can to protect our customers, agents, staff and communities.

If you have a question or need help, call your office first. Most questions or requests can be handled over the phone.

Your safety and well-being are our highest priorities. As we all continue to monitor the COVID-19 situation carefully, we will evaluate additional measures to support our members and communities as the need arises.